Warranty & Returns

We warranty the proper function and user satisfaction of all installed products. The warranty is valid for all installations fulfilling the relevant norms and application requirements. The products shall be under usage of normal condition or as recommended in the manual.

We will replace or repair defective products within seven working days upon our approved inspection of the returned product except:
* Product that has been modified by the user.

* Product was not installed or maintained according to manual or specification accompanied.

* Product was subject to unusual physical or electrical stress, misuse, or negligence. * Product was non-defective or product defect was not related to our product functionality, including third-party modifications.

* Other damages caused after receipt of product by customer. RETURN POLICY We will replace or repair defective products within seven working days upon our approved inspection of the returned product(s); if replacement or repair is not available, we will credit buyer’s account. We will cover UPS Ground shipping cost for the return of defective product(s), and will be responsible for shipment of replacement products from our warehouse. We will not reimburse or pay for unexpected costs or expenses, including without limitation labor or other costs associated with removal or reinstallation of the product, even if it is ultimately deemed to be defective.

Exceptions:
* Product that has been modified by the user.

* Product was not installed or maintained according to manual or specification accompanied.

* Product was subject to unusual physical or electrical stress, misuse, or negligence.

* Product was non-defective or product defect was not related to our product functionality, including third-party modifications.

* Other damages caused after receipt of product by customer.